Data We Collect and Why It Matters
When you open an account, we collect the details you submit — your name, contact number, email address and, where required, identity verification documents. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference and wallet number linked to
-
1
that payment. We do not store your mobile banking PIN or full payment credentials. We also collect device identifiers, browser type and session activity to keep your account secure and to detect unusual login patterns. Cookies help us remember your preferences across sessions — you can
-
2
adjust cookie settings from your browser at any time. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those processors need to complete your transaction. Any data transfer outside Bangladesh depends
-
3
on the technical requirements of our service infrastructure and is handled under appropriate data protection terms. You can request a copy of the data we hold about you, or ask us to correct inaccurate details, by contacting our support team. Eligibility to use our platform and
-
4
the scope of this policy depend on your local law and the regions where we operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.